Privacy Policy

FormWork Software Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Boundre service ("Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

We may change this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us when you:

  • Register for an account
  • Use our Service
  • Subscribe to our newsletter
  • Request customer support
  • Communicate with us via third-party social media sites

The types of personal information we may collect include:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Billing information (such as credit card details and billing address)
  • Account credentials (such as username and password)
  • Profile information (such as profile picture and job title)
  • User preferences and settings

1.2 Information About Your Use of the Service

When you use our Service, we may automatically collect certain information about your device and usage of the Service, including:

  • Device information (such as your IP address, browser type, operating system, and device identifiers)
  • Usage data (such as pages visited, features used, and time spent on the Service)
  • Location information (such as general location derived from IP address)
  • Log data (such as access times, hardware and software information)

1.3 Information About Your Properties and Coverage

As part of providing our coverage limit management service, we collect information about:

  • Property locations and addresses
  • Coverage limits and policy details
  • Geographical boundaries and search parameters
  • Other information necessary to provide our coverage management services

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Send you technical notices, updates, security alerts, and administrative messages
  • Respond to your comments, questions, and requests
  • Provide customer service and support
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience with our Service
  • Develop new products, services, features, and functionality
  • Communicate with you about products, services, offers, promotions, and events
  • Process and deliver contest or promotion entries and rewards

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as:

  • Cloud hosting providers
  • Payment processors
  • Analytics providers
  • Customer support services
  • Email and communication service providers

3.2 For Legal Reasons

We may disclose your information if we believe that such action is necessary to:

  • Comply with applicable laws and regulations
  • Respond to legal process or government requests
  • Enforce our Terms and Conditions
  • Protect the rights, property, and safety of FormWork Software Limited, our users, or others

3.3 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Data Retention

We will retain your information for as long as your account is active, as necessary to provide you with the Service, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

When we no longer need to use your information, we will take reasonable steps to remove it from our systems and records or take steps to anonymize it so that you can no longer be identified from it.

5. Data Security

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use cookies for the following purposes:

  • To authenticate users and remember user preferences
  • To provide, maintain, and improve our Service
  • To understand how users interact with our Service
  • To monitor aggregate usage metrics
  • To detect and prevent fraud and abuse

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Access and Update

You can access and update certain information about your account directly within the Service or by contacting us.

7.2 Data Portability

You have the right to receive a copy of your personal information in a structured, machine-readable format.

7.3 Deletion

You can request that we delete your personal information, subject to certain exceptions provided by law.

7.4 Objection and Restriction

You can object to our processing of your personal information or ask us to restrict processing in certain circumstances.

7.5 Withdrawal of Consent

If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. Please note that we may ask you to verify your identity before responding to such requests.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal information, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children's Privacy

Our Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: FormWork Software Limited, 123 Tech Street, London, UK

Have questions about our privacy practices?

Our team is here to help you understand how we protect your data.

Contact Support